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Luxury Shopping in Madrid

Exclusive Retail Experiences for Our Guests

SHOPPING, FASHION & STYLE

Madrid is a destination for style, where heritage craftsmanship meets contemporary design.

Our curated shopping experiences invite you to explore the city through its most distinctive boutiques, ateliers and luxury destinations, with exclusive access, personal styling and insider perspectives.

From meeting Spanish designers to enjoying a private luxury shopping journey or discovering local craftsmanship in the Salamanca district, each experience transforms retail into something far more meaningful.

Exclusively available for in-house guests, these experiences offer privileged access to ateliers, boutiques, and luxury destinations, along with personalised guidance and insider perspectives, turning shopping into an immersive and meaningful journey.


MORE INFO & RESERVATIONS
email: concierge@thepalacemadrid.com 
phone: +34 91 360 80 00

Made in Madrid Experience

Experience Madrid’s creative spirit through a curated 3.5-hour private tour of the Salamanca district, guided by Heather Evans.

This immersive journey highlights local craftsmanship, contemporary design, and the city’s fashion heritage.

A creative Madrid revealed door by door


The “Made in Madrid” experience, curated and guided by Heather Evans, who was born in the United States and has been based in Madrid for nearly two decades, offers an international perspective on the city’s fashion, craftsmanship, and creative talent. Through a journey of over three hours in the Salamanca neighbourhood, it invites guests to discover a form of luxury expressed through craftsmanship, design, and local savoir-faire.

The experience begins with a gesture as simple as it is evocative: savouring the history of Madrid at La Pajarita, the historic Madrid chocolate shop founded in 1852, where traditional flavours serve as an introduction to the city’s living history. From there, the journey unfolds as a succession of encounters with talent.

Next, the tour continues into the atelier and boutique of one of Spain’s most distinctive and avant-garde designers, Ágatha Ruiz de la Prada. A space where creativity is expressed without limits, from runway pieces to proposals full of humour and personality.

The third stop offers the opportunity to meet and speak with the creators behind Mimoki, the iconic Madrid-based haute couture millinery and accessories brand founded in 2008, where each piece is conceived and crafted by hand. A space where tradition, innovation, and aesthetic sensibility come together to create unique pieces that reflect the brand’s creative spirit.

After a pause to refresh at La Anxoita, the tour continues to the atelier of Madrid-based jewellery designer Suma Cruz, an intimate space where each piece is conceived and crafted on site, revealing a creative process inspired by nature, culture and imagination.

The tour concludes at Casa LOEWE, the flagship store of the historic Madrid house founded in 1846, where fashion, contemporary art and architecture come together in a setting that reflects the brand’s commitment to craftsmanship and culture.

Throughout the tour, encounters with creators, shared stories, and the unhurried pace of the walk turn the experience into an authentic immersion in Madrid’s most creative side.

 

  • Duration: 3.5 hours 
  • Schedule: Tuesday to Friday, 10:30 – 14:00, including a 15–20-minute break for a refreshment during the tour 
  • Format: Private tour (max. 6 people) 
  • Price: €375 per group
  • Includes: Guide, refreshment, and occasional taxi transport if required

 

MORE INFO & RESERVATIONS
Please get in touch with our Concierge Department:
concierge@thepalacemadrid.com  
phone: +34 91 360 80 00
 

TRIBUTE TO SPANISH FASHION TOUR

TRIBUTE TO SPANISH FASHION

FASHION TOUR EXPERIENCE WITH ACME (Association of Spanish Fashion Designers).

Discover the spirit of Spanish design on a personalised 3-hour journey through the city’s finest boutiques and ateliers, curated in collaboration with ACME (Association of Spanish Fashion Designers).

This experience celebrates the values of Spanish “slow fashion”: timeless design, artisanal craftsmanship, authenticity, and locally produced, high-quality materials. Guests will meet designers, gain access to workshops, and enjoy the privilege of trying on archival and bespoke pieces.

Designers featured include Palomo Spain, Adolfo Domínguez, Ágatha Ruiz de la Prada, Oteyza, Juan Vidal, Teresa Helbig and more. The tour spans prêt-à-porter, bespoke garments, accessories, and signature jewellery.

  • Duration: 3 hours
  • Format: Private (max. 6 guests)
  • Price: €300 per group


MORE INFO & RESERVATIONS
Please get in touch with our Concierge Department:
concierge@thepalacemadrid.com  
phone: +34 91 360 80 00

Las Rozas Village x The Palace Hotel, Madrid

Las Rozas Village x The Palace Hotel, Madrid

THE BIGGEST LUXURY SHOPPING DESTINATION IN MADRID

Step outside the city for a refined shopping escape in Las Rozas Village, an open-air luxury destination featuring more than 100 boutiques from top national and international brands, with discounts of up to 60% year-round.

As a guest of The Palace, you will enjoy a fully personalised experience designed for comfort, exclusivity, and convenience, including:

  • Private return transport from the hotel
  • Exclusive welcome at The Apartment, our private VIP space
  • Personal styling session with an expert
  • Hands-free shopping and direct delivery of purchases to the hotel
  • Tax-free assistance for non-EU guests
  • Restaurant reservations within the Village

Every detail of this experience transforms shopping into a seamless, elevated journey.


MORE INFO & RESERVATIONS
Please get in touch with our Concierge Department:
concierge@thepalacemadrid.com  
phone: +34 91 360 80 00

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